What to Expect on Your First Visit to Sports PT

Welcome to Sports PT! Thank you so much for choosing us!

What can you expect?

In one phrase, its our mission …which is, “To be the premier provider of quality physical therapy services in a positive, professional, and compassionate environment.”  That’s our culture, with every patient, every time. Lets explain what you can expect to experience.

First call:

When you make the first call, you will be warmly greeted by one of Patient Services Coordinators (PSC’s) who will help schedule your initial evaluation appointment to your convenience. We will obtain information about your injury, as well as insurance information so our experts can verify insurance benefits. We want to support you in every way, so you can focus on your care.

First Visit:

On your first visit, you will be welcomed by one or our PSC’s and your paperwork will be thoroughly reviewed. Many patients prefer to fill out paperwork from home which is available on our website under “PATIENT FORMS.”  If patients choose to complete this at our office, it typically takes about 10-15 minutes to fill out. The PSC will go over your insurance coverage with you and any other questions you may have.

Your Physical Therapist (PT) will be delighted to meet you, and you will be welcomed into an evaluation room. This is where your PT will seek to learn more about your injury and to determine a diagnosis and treatment plan. The evaluation is thorough, with a combination of discussion and hands on evaluation. Comfortable clothing is recommended, and clothing that can allow access to the injured area is recommended. Your PT will ask questions for about 10-15 minutes regarding symptoms, goals and medical history. After this discussion, your PT will perform a physical evaluation to determine what needs to be addressed in PT. Often, there are areas of tightness and weakness that a PT will assess. The objective of PT will be help restore your normal activities and achieve your goals! If for some reason your injury or condition requires a different health care provider, a referral to the person will be facilitated that day.


We are committed to patient education which includes:  injury, prognosis, and treatment plan. Our PT’s will use medical resources such as posters, models, computer videos, and demonstration to help understand your injury and WHY/HOW PT can help. The PT will make a recommendation as to how many times a week you will attend PT and what the main focus of your treatments will be. Most patients attend PT 2-3 days per week, depending on the condition. Sometimes more, sometimes less.


In most cases, you will be given 1-3 exercises on Day 1 with photos and clear instructions for home. Many times, the PT will perform some type of hands-on skilled care to help restore motion or help reduce pain.You will have the same PT the majority of your visits, to maximize your consistency of care.

Day 1 is complete! Whats next?

After the evaluation, treatment, and hands on care, your PT and PSC will coordinate appointment with you. The average first visit is a little over an hour. After your visit, the PT will write up your initial evaluation note. If an MD referred you, that evaluation will be sent to him or her.

This begins your Physical Therapy journey with us! Thank you again for choosing Sports PT of NY. We are committed to clinical excellence and outstanding customer service in a fun environment.